Holiday Rental Management on the Costa del Sol
Costa Homecare provides rental management services for owners of short term property lets on the Costa del Sol. Our offices are in Riviera del Sol, and we operate along the coast from Torremolinos to Marbella.
We are a small team and offer a professional service with a personal touch.
Our Services & Fees
Our management commission is 20% + IVA and covers the following:
Portal management (Airbnb, Booking.com, VRBO etc)
Meet & greet / check-out
Guest liaison
Guest registration
Emergency call outs
Repairs & maintenance management
Where we are able to offer guests a self check-in, we charge a reduced commission of 15% + IVA.
Our commission does not include cleaning and laundry charges, which is charged at a fixed fee per changeover based on the property size.
We charge an onboarding fee of €200 (+ IVA) which includes professional photography of your property. Ad-hoc cleaning is charged at €20 per hour (+ IVA).
-
We will create professional listings on all of the major portals, including Airbnb, Booking.com, and VRBO. We'll handle all enquiries and bookings through these portals.
-
When your guests arrive we will give them a professional welcome to your property. And when they leave, our cleaning team will carry out an inspection of the property.
Where we are able to provide a self check-in service, our management commission is reduced to 15% + IVA.
-
Should your guests have any questions or problems, we are the point of contact for your guests during their stay.
-
By law all guests must be registered with the authorities within 24 hours of arrival. We handle all of this for you.
-
Inevitably, problems happen and we have to have attend the property in an emergency. The most usual scenario is when guests lock themselves out!
You won't be charged for any call outs: all call-outs are all included within our commission charges.
-
There’s no avoiding the fact that things sometimes go wrong, and they usually go wrong at the worst possible time. Rest assured, we have our little black book on hand with trusted plumbers, carpenters, electricians, and air conditioning engineers who will get any problem sorted - large or small.
We manage all repairs as part of our fees. You can choose to pay for the repair yourself, or we can pay it and pass on the cost to you.
-
Cleaning and laundry isn't included in our commission. We'll work out a fixed amount for your property, based on its size.
As a company, we’re all a tad obsessive about cleanliness, so we can assure you our cleaning services really are top notch.
We use all of our own bed linen and towels, which is all white, good quality, and regularly replaced.
FAQs
What is self check-in?
This is when a guest can enter a property on their own, without one of our team needing to meet them. The standards method is using a key-safe or “lock box”, which is a little box which has a combination lock and has keys inside.
We avoid lock boxes. We like to use smart locks and smart entry systems, which give more control and security. If we provide a self check-in solution at your property, we will install our own equipment and will not charge you for this.
I have my own bed linen & towels
We only use our own linen. We use hotel quality white bed linen and towels for all of the properties that we manage.
How is your commission calculated?
Different platforms (Airbnb, Booking.com, VRBO etc) have completely different charging structures. Some charge most commission to the host, and others to the guest. To make things fair and transparent, our commission is charged on the payment that the owner receives from the platform.
Do I make you a “co-host”?
Yes, You’ll need to make us a co-host on Airbnb, and invite us to manage your property on Booking.com - this is really easy and can be done in minutes. With VRBO it’s a little more complicated, but we’ll manage!
Am I liable for taxes?
Yes! Even if you are non resident in Spain you’ll need to declare your rental income every year with the Spanish authorities. We are not tax experts or accountants, but we can point you in the direction of a good gestoría.
Contact Us
To get it touch, call us or WhatsApp us on +34 641 304 920.
Alternatively please send an email to info@costahomecare.es or use the contact form on this page.